Frequently Requested Contacts
To request Household Garbage Service:
1. Household garbage will be picked up by:
They will pick up one time per week – they only pickup what is inside the can (they use the lift trucks with automatic pickup arms to empty the cans).
Phone number: 205-631-1313 or send them an email at email@example.com.
Call Public Works at (205) 631-3394.
To report road hazards such as ice, flooding, fallen trees in streets, and street markers or signs down. Our normal working hours are Monday through Friday from 7:00 a.m. to 3:30 p.m. Nights and weekends you may call the Police Department – they have emergency contact numbers.
To request brush and leaf pickup.
To report/request right-of-way construction needs.
BRUSH, TRASH & LIMB POLICY
Tree trimmings and shrubbery cuttings shall be placed near the curb or street. All tree trunks must be cut in three (3) foot lengths and be no more than two (2) feet in diameter. Anything larger will not be picked up. Removal of stumps will be left to the brush truck operators’ discretion.
Leaves and pine straw should be put in containers or bags to be removed with limb pickup from February through October of each year. Mulched leaves and grass clippings must be bagged for pickup by the brush truck year-round. The leaf vacuum machines will run from November through January each year. After that date, leaves will be picked up in bags only. Contractors – If residents contract the cutting of any trees, it is the responsibility of the contractor to dispose of the debris. Residential – Each residence shall be allowed one truckload of trees/brush per month. Should a resident have more than one truckload of brush in any one month, the owner must cause the additional debris to be removed, or pay a fee to the City to dispose of any consecutive load(s); additional loads will be picked up according to the operators’ routes. Building debris – Plaster, lumber, roofing, concrete and brick resulting from the repairs or demolition of any building will not be moved. The property owner must cause this waste to be removed. Dead animals – Dogs, cats, etc. will be removed from public rights-of-way; cattle, horses, etc., will be removed by the owner at the owner’s expense.
We also provide a ONE TIME pickup of moving boxes for new residents.
The Public Works Department now also operates the Brush Recycling Program:
If you live within the City limits of Gardendale and have brush or trash ready for pickup, call our office at 631-3394. Our office personnel fill out brush tickets with the caller’s name and address and forward the tickets to the brush truck drivers. These tickets help us determine the location and volume of debris to be picked up.
We generally operate two brush trucks each weekday. The City is divided into two districts: (1.) East of Highway 31 and (2.) West of Highway 31; the Eastern route begins at Leslie Lane in South Gardendale and runs northward to Ward Road; the Western route begins at Garrett Road and runs southward to Jamestown Manor on Main Street.
Call (205) 631-1708 to:
To report City street light problems – they list outages and report them to Alabama Power Company.
To report streetlight outages, click here to contact Alabama Power Company!
Contact the Police Department at (205) 631-8787
To report stray animals – they will report them to Animal Control.
Contact the Birmingham Water Works board at (205) 244-4000
For water service or maintenance.
Jefferson County Related
To report problems with County maintained roads:
Mt. Olive Road from Main Street to Fieldstown Road
Mt. Olive Road from Highway 31 westerly through city limits
Fieldstown Road from Highway 31 westerly through city limits
Tarrant Road from Highway 31 to New Castle Road
Bauers Lane (School Drive)
Ash Avenue (School Drive)
Contact (205) 631-6096
Contact sewer department at (205) 942-0681
To report sewer problems.
Contact Health Department
To report dead birds: 930-1225
To report scrap tires: 325-8712
Contact AL Department of Transportation at (205) 328-5820.
To report any problems or hazards on Highway 31 or Interstate 65.